NS-ISO/IEC 20000-2:2019

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Norwegian title: Informasjonsteknologi - Tjenesteledelse - Del 2: Veiledning i anvendelse av ledelsessystemer for tjenester
English title: Information technology - Service management - Part 2: Guidance on the application of service management systems
Item type: Standard
Language: Engelsk
Edition: 1 (2019-10-01)
Supersedes: NS-ISO/IEC 20000-2:2012 Alert Withdrawn
Number of pages: 76
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Included in: NS ICS 35
NS ICS 03
NS ICS 03.080
NS ICS 03.080.99
NS ICS 35.020
Committee: SN/K 163
Adopted: 2019-10-01
ICS: 03.080.99 - Andre tjenester
35.020 - Informasjonsteknologi (IT) generelt